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Tagware's Remote Support packages allow a business to have their complete office computer systems supported by an IT professional at known cost per month. 

As most business do not require a full time IT professional - only few hours a day would allow the workstations and servers to run more effectively. Pro-active support reduces the chances of systems being off-line. Tagware can provide a IT department without the full time costs.

Key Benefits

Cost effective support on call - 5 users package costs £95 month.
Virus, Service Packs & Application updates.
Costs can be written totally against profit as a business expense.
Servers and Workstations supported.
Variable Contracts periods available.
Ad-hoc support on call once support infrastructure in place.
Hardware and Software Resource Management.
On-Site call outs uses monthly allocated hours.
Chargeable on monthly or annually basis via VISA/Mastercard or Standing Order.
ADSL benefits can be provided in the monthly cost.

Capabilities

Microsoft Windows 95/98 & ME
Administration, Service Packs, Virus updates & Communications.
Microsoft Windows NT Workstation 4 / Server
Administration, Service Packs, Virus updates & Communications.
Microsoft Windows 2000 Pro / Server
Administration, Service Packs, Virus updates & Communications.
Microsoft Windows 2003 Server / XP Workstations
Desktop Applications, Administration, Virus updates, Service Packs.
Microsoft - Small Business Server 2000/ 2003
Client Creation, Administration, Virus updates, Service Packs.

Reference Accounts

James Alexander Estate Agents www.jamesalexander.com - London

Provide remote administration and technical support for the Workstations and Snap Servers at head office in Norbury and  branch offices. Utilizing ADSL infrastructure for voice over IP.

Services: e-mail, Virus Protection, Server Admin, External www administration, Printer Support & Service Pack application.

Wax Info www.waxinfo.com - Cambridge.

Provide remote Terminal Server Administration for the Development team on mixed environment of Windows 2000 Pro, Server and Windows NT 4 Server. With there application using both IIS 4/5 & TOMCAT for there Active library product.

Services: e-mail, Virus Protection, Server Admin, External www administration, Printer Support & Service Pack application.

Dot Net Builders - www.dotnetbuilders.co.uk - Hitchin.

Provide remote Terminal Server Administration for the Development team on mixed environment of .NET, Windows 2000 Pro, Server and Windows NT 4 Server.

Services: e-mail, Virus Protection, Server Admin, Proxy, Firewall, Printer Support & Service Pack application & External client configuration service.

Call or e-mail for further information.

 

                    (c) Copyright 1996- 2007 Tagware IT Support  Call 0845 051 3830

 Tagware Limited is a company registered in England and Wales. Company Registration Number: 3006925.
Registered Office: 13 Sandersfield Road, Banstead, Surrey, SM7 2DH.

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